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charmaine G
1 reviews | Active since Apr 2015
21 Dec 2015, 15:39
Food Ordered
The food ordered at this wimpy was of poor quality. When we received our food it was not the same as on the menu. The sauces weren't the same either. Bad service was also the order of the day. You wait too long at the door to be seated. Once you seated the waitress forgets about you. No tip deserved here and I love to give tips. What a shame for such a chain of food restaurants. Very sad. Gone down the tube.
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Wimpy's replyOfficial
24 Dec 2015, 13:49Hello Charmaine1967,
Thank you very much for taking the time to report your experience with our riversquare mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our riversquare mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply24 Dec 2015, 13:49
Official
Hello Charmaine1967,
Thank you very much for taking the time to report your experience with our riversquare mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our riversquare mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,