AK
Anthony K

1 reviews | Active since Apr 2014

28 Sept 2016, 14:38

Food and Drink getting less and less

<p>I have already complained about the tea and Wimpy feels it is not necessary that one can have two cups of tea out of a pot of tea with their so called dinky teapots and milkjugs so I'll support Mugg and Bean for their tea and I tell evryobne about it too...FAR SUPERIOR but now I go for lunch to Wimpy Port Alfred and order the Wimpy Burger which is supposed to come with a large portion of chips - so they serve the chips in the liitle cup which is the same size as I get with my breakfast which is a half portion of chips ... Whats Up Wimpy ???-- ... are you guys so desperate to cover your costs these days ?? Not Fair -- the waitons welcomed be back ( their old time regular ) after a long time of supporting other food chains... but no ... Wimpy you just cant impress me anymore...</p> <p>Very poor management support at this location too.</p>

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Replies (1)
Wimpy
Wimpy's reply01 Oct 2016, 10:18
Official

Thank you very much for taking the time to report your experience with our Port Alfred branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy

Customer Care: ***