1 reviews | Active since Aug 2012
food
We ordered the food when it came my 5 year old niece ordered fish fingers it was hard and burnt. We sent it back then our food came. My daughter had some chicken dish and as she lifted it up to eat she said it smells funny. She started eating and after the second bite she said something is off. My niece's food finally came back but it was so hot she burnt her fingers. So I cut it up to let it cool. When she ate she said it taste funny. When I took a piece you could not tell it was fish it tasted like pork fat dipped in batter! We told our server but she looked clueless. The lady that was pointed out to us that is the owner looked annoyed like she does not want to be there or be bothered. You get the feeling she has the attitude my place you don't like it there is the door. Reading the comments on the Facebook wall with rotten food and bad attitude. the only good thing was the coffee . The only thing we didn't order! Did I mention we paid for rotten food! I know times are hard but when you deal food you can kill someone with rotten food. My money is also precious to me why must I make someone rich that is trying to kill my family?
Thank you very much for taking the time to report your experience with our Keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Wimpy Customer Care
Best regards,
