1 reviews | Active since Mar 2009
Fly in my salad
<p class="MsoNormal">I bought a calamari salad from the Wimpy at Centurion Lake Mall and found a fly in it. I called and spoke to the manager but he argued with me that the salad had passed quality control. I told him that I will show him the fly in the salad if he thought I was lying. He was not helpful to say the least and did not even apologise or want to remedy the situation. I told him that I wanted a new salad. Got the new salad and half the lettuce were gone bad, rotting at the ends. That's Wimpy for you!</p>
Thank you very much for taking the time to report your experience with our Centurion Lake Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Centurion Lake Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care