KK
Khumo K
1 reviews | Active since Apr 2015
18 Apr 2015, 12:40
First come IS NOT first serve no more
My friends and I wanted to have breakfast this morning at wimpy keywest. There was no one by the door when we got there so we went in and started looking for an available table inside as it was cold to sit outside. We spotted one that was been cleared by the waitress and we decided to wait there for her to finish. She then asked us to wait by the door and will let us know as soon as she was done. This specific table was now given to people who came after us, we tried to explain to this lady 'Gladness' who happens to be one of the duty managers there, and was not interested in what we were trying to say. She then said that when we came in we just went passed her and didn't even ask anything
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Replies (1)Wimpy's replyOfficial
30 Apr 2015, 11:42Hello khumo27,
Thank you very much for taking the time to report your experience with our keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply30 Apr 2015, 11:42
Official
Hello khumo27,
Thank you very much for taking the time to report your experience with our keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our keywest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
