1 reviews | Active since Sept 2015
Finding a ****** around the mustard sauce bottle
As a customer to wimpy<br> <br> A few friends and I went to have breakfast at the Edenvale wimpy at the Engen garage (Longmeadow 1 Stop Cnr N3 Highway & Modderfontein, Edenvale, 1610 Edenvale) on Sunday morning 30/08/2015.<br> Once our meal came and we took the sauce to flavour our meals, <br> We came across the mustard sauce whereby a ****** was wrapped around the top of the bottle. (I have pictures to show).<br> This is completely unacceptable and unhygienic as we did not enjoy the meals thereafter as our hunger got taken away.<br> We then showed the manager the mustard bottle and his response was 'his sorry'.<br> <br> Is that the best apology we can get from the manager of the wimpy?<br> Does it just end here?<br> Does the tables not get checked often?<br> <br> Also, There was no one to assist us to get seated like all other wimpy's.<br> <br> <br> <br>
Thank you very much for taking the time to report your experience with our Edenvale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Edenvale branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care