RN
Reshan N

1 reviews | Active since Apr 2015

04 Apr 2015, 15:16

Filthy arrogant staff

1stly. We had to ask for a waiter in which case we asked a waiter for another as she was occupied sitting doing nothing in front of customers BAREFOOT with rather smelly feet... 2ndly. There were available waiters although non showed the slightest interest as they would rather argue with each other at the top of their lungs...3rdly. The food was not up to standards and seemed under cooked if not over defrosted... The chips smelled unbearable... They chicken was pink inside and lastly the coffee tasted like milk... Such a franchise such as Wimpy is renowned for coffee and fresh food although this is my first complaint I regret to inform that my visit to John Vorster Wimpy was without doubt the worst service ever... Currently im experiencing acute stomach cramps... If they had a more capable manager all this would be avoided... Keeping in mind this facility also has a drive thru ... I wonder what they serve their drive thru customers... Wimpy keep to your standards...

0
Replies (1)
Wimpy
Wimpy's reply17 Apr 2015, 11:09
Official
Hello SaveMyWimpy,

Thank you very much for taking the time to report your experience with our John vorster drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,