BS
Bomkazi S
1 reviews | Active since Dec 2012
04 Aug 2015, 12:44
false advertising
Phoned Wimpy this morning ordering a product that was being advertised for the past few weeks, was quite disappointed at the fact that the guy I spoke to firstly knew nothing about telephone etiquette and even more so when he told me that Wimpy kokstad does not sell the product, that they haven't downloaded it'. Wimpy really shouldn't false advertise, this is misleading the public and I think it is inappropriate.
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Wimpy's replyOfficial
04 Aug 2015, 14:49Hello siboyana,
Thank you very much for taking the time to report your experience with our kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply04 Aug 2015, 14:49
Official
Hello siboyana,
Thank you very much for taking the time to report your experience with our kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our kokstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,