MH
Mpho H

1 reviews | Active since May 2017

08 May 2017, 15:29

Extremely terrible service

<p>1. Wife served with scrambled eggs that had egg shells. No food quality check was done from the kitchen and Waiter.</p> <p>2. Wife poured with fresh hot coffee that contained milk. This lead to her experiencing 1st degree burns on right hand and arm.</p>

0
Replies (1)
Wimpy
Wimpy's reply09 May 2017, 12:15
Official

Thank you very much for taking the time to report your experience with our President Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.

Best regards,