<p>Today we went to the Wimpy in Bothasig and experienced extremely slow and bad service.</p> <p>We sat at a table that was not cleared and took the waiter a while to clear.</p> <p>We ordered our coffees and breakfast, the coffees took 35minutes to come and 5 minutes later our breakfast came.</p> <p>The eggs we ordered were wrong but by that time we were so hungry we just ate our food.</p> <p>When we were done the waiter asked if we would like anything else, we declined as we were still drinking our coffee, 1 minute later he came with the bill and told us we can go to the front to pay. we felt offended like he wanted to get rid of us. When we did go pay he was very rude saying cash or card and didnt even check if we enjoyed our meal.</p> <p> </p> <p>Last week a family member walked out the same wimpy when they ordered coffee and they never received it after 40minutes.</p> <p> </p> <p>I work in the hospitality industry and this is shocking.</p>
Thank you very much for taking the time to report your experience with our Bothasig branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
Thank you very much for taking the time to report your experience with our Bothasig branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team.
Best regards,
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