MB
Marcel B

1 reviews | Active since Oct 2017

29 Oct 2017, 13:58

Extra unwanted protein

It has been twice that we have eaten at Wimpy, Cullinan, South Africa and we have found extra protein in our food. First it was a ****roach and now a fly that was cooked either with the chips or fish, really unacceptable

0
Replies (1)
Wimpy
Wimpy's reply09 Jan 2018, 15:20
Official

Thank you very much for taking the time to report your experience with our Cullinan branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team

Best regards,