Exceptionally bad service

<p>On Thursday 26/01/2017, myself and a friend went to Wimpy Kenilworth Centre, got a table real quick and placed our orders, I ordered one of the new burgers on the menu, I can quite remember the name but it comes with 2 sides (i chose relish and caramelised onions) my friend ordered breakfast and a cappuccino and asked for the cappuccino to be brought with his meal...it arrived when we were about to leave and the rude waiter explained that it takes time to brew a decent cappuccino (according to the clock we waited 45 minutes for it) my burger was so raw, it bled when I cut into it! I told him I don't want it and I don't want it replaced and that I will just have the bill, I was expecting to pay for the breakfast and the smoothie thing that I had...my bill consisted of everything we ordered. The Cashier removed the piece of dead *** burger and the cappuccino that apparently took 45 minutes to make but besides the disappointing food and service, not a single one of them apologised, even the manager was nearby and was aware of the situation also didn't apologise. A place that I enjoyed eating at since I was a kid has changed my perception within a few minutes. </p> <p>P.S. I'm still waiting for my caramelised onions :(</p>