DB
Dante B
1 reviews | Active since Jul 2015
22 Mar 2016, 11:02
Excellent service
Went for a coffee around 7am this morning and was surprised by the great attitude I received (the coffee was a mega), but was even more surprised when I was ready to pay, one of the Employees that just arrived in (White man, black hair and glasses) didn't go about the usual routine that other restaurant staff do and go to the back first--instead he immediately took notice of my presence at the counter and assisted me immediately, greeted with a smile.<br> <br> Many companies forget what customer service is, I'm delighted that Wimpy does not.<br> <br> Excellent service, I won't forget this. <br> <br> Thanks.
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Wimpy's replyOfficial
23 Mar 2016, 11:33Hello Lord Alaric,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Richards Bay Boardwalk branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Richards Bay Boardwalk branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply23 Mar 2016, 11:33
Official
Hello Lord Alaric,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Richards Bay Boardwalk branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Richards Bay Boardwalk branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care