MP
Martin P
1 reviews | Active since Mar 2009
09 Mar 2015, 15:55
Everson makes Breakfast a Pleasure, but......
Popped into your East Rand Square branch on Saturday morning for a quick breakfast.<br> <br> The speed and quality of the service was most impressive. The coffees arrived within a couple of minutes of ordering, and the food wasn't far behind. Food was exactly as requested.<br> <br> Everson was a total pleasure - kept his eye on us, was attentive without being over-bearing and did everything asked of him with a huge smile and a very positive attitude.<br> <br> There is unfortunately a but - not the Wimpy's fault, but the public toilets we were directed to by the door staff are disgusting....filthy, smelly and in need of some serious maintenance and a deep clean. The stinky mop sitting next to a bucket of vrot water didn't give much comfort either!<br> <br> The Wimpy certainly needs to raise this matter with centre management as it did slightly spoil an otherwise perfect visit.
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Wimpy's replyOfficial
11 Mar 2015, 10:25Hello murton,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Eastrand Square branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Eastrand Square branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply11 Mar 2015, 10:25
Official
Hello murton,
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Eastrand Square branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
We truly appreciate your kind words and would like to sincerely thank you for taking the time you have taken to post a compliment for our Eastrand Square branch. We are so happy to hear that you are receiving excellent service from them! Your compliment has been received by our Customer Care centre and has been recorded it on the store's service record. We will make sure that the store as well as the area manager are informed of your compliment, to ensure their success is celebrated!
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,