AS
Amanda Sibiya-Themba

1 reviews | Active since Dec 2017

28 Dec 2017, 10:58

Even the black waitrons don't serve the black people

We damn near didn't exist... They served every white customer with a smile... Even the ones that came after us... Imagine I had to get up and ask an unphased manager for for a Menu... A menu something we should have gotten on our way in... No service

0
Replies (1)
Wimpy
Wimpy's reply30 Jan 2018, 11:19
Official

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Wimpy Team
Customer Care Line: ***