sM
salphy M
1 reviews | Active since Jul 2015
25 Jul 2015, 13:05
enough is enough
We ordered food that came after an hour without our drinks. Apparently it seems like they forgot about them. They had no tomato sauce nor mustard on our table and we had to literally beg for them. One of the orders was toasted ham cheese and tomato but they forgot to tell us they don't have ham. What kind of service is this? Should we.pay for this kind of nonsense?
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Wimpy's replyOfficial
30 Jul 2015, 08:19Hello fifi2301,
Thank you very much for taking the time to report your experience with our Thohouandou branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Thohouandou branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply30 Jul 2015, 08:19
Official
Hello fifi2301,
Thank you very much for taking the time to report your experience with our Thohouandou branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Thohouandou branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,