Enjoy every moment - NOT!!

I went to have breakfast, sat down got the perfect service. Then my food arrived, and it was so cold and the chips were old and brown. I left it because I am not someone that complains about small things. But as I sat there my waiter didn't even come to me for more than an hour, luckily I was working on my computer so I had something to do. But still he could see a plate full of chips and toast on the corner of my table. But he helped three tables close to me. As I was sitting there and observing, a young guy next to me complained about his Bacon that was still raw and a few minutes later an older lady with her daughter complained that they have been sitting there for quite a while and nobody had offered them anything such as drinks. Three unhappy costumers in one morning? Wow, whoever the manager/owner is I bet you can deliver a much beter service than that. Especially in the food industry.