eBucks Voucher

I had thee worst experience at Wimpy Cato Ridge this afternoon. I went to redeem my eBucks Voucher. They left me unattended for over 20 minutes. I then decided I was going to leave. They called me back and offered assistance. The lady who was helping me took my WI code which didn't work because apparently the network was down!!!!! What ****ery!. Already I had been there for just over 30 minutes. One thing they need to know is they need to stop judging us just because we are redeeming vouchers. They refuse to assist us because they think we wont tip. They don't know who we are, what we do. They need to stop treating customers like ****. Unfortunately I will still go there because I bank with FNB and I will still earn eBucks and WILL get the voucher again. Sort your staff out.....the customer experience was too horiffic!!! I need an explanation why I keep receiving such service and every other white or Indian customers are receiving thee best service ever.