HP
Hanre P
1 reviews | Active since Feb 2013
18 Apr 2017, 09:00
Driver is a *****
<p>We've placed an order at Wimpy Gallow Manor 13/04/2017, driver delivered our order and said he had no change. order value was R179. R120 was paid on debit card and rest with R100 note. We've added an extra R10 so driver can give us a R50 note. </p> <p>As soon as driver went out of the door he only gave us R20 change and when we searched for him he was already gone. We phoned the branch where they advised they will send the driver back with the correct change. 5 hours passed and we phoned again as driver never pitched and to date we couldn’t manage to sort this out. </p>
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Wimpy's replyOfficial
18 Apr 2017, 15:54Thank you very much for taking the time to report your experience with our morning Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,
Wimpy's reply18 Apr 2017, 15:54
Official
Thank you very much for taking the time to report your experience with our morning Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,