1 reviews | Active since Feb 2017
Don't eat at Wimpy Hayfields mall
Wow the service is appalling. The waitresses are extremely rude and brought the incorrect order several times and later told us she can't change the order as she is unable to void it!!! I am a software developer THERE IS NO SYSTEM THAT CAN'T VOID AN ORDER AS WE KNOW WE HAVE DUMB WAITRESSES SUCH AS YOU!!! The manager also had no idea how to deal with the issue at hand. I would never recommend anyone to eat there! WORST SERVICE EVER!!!
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***