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intmachinemovers I
1 reviews | Active since Aug 2011
10 Aug 2015, 14:25
Don't want to supply customers with butter
Hi i am i regular at Wimpy in Komatipoort and for the last 3 to 4 weeks i have been given Margarin with my toast and i keep on complaining that it is not Wimpy policy to serve Marg but they have to serve butter, and every time i ask the manager she said the supplier is out of stock i excepted that the first time but now it has become the norm with them, i still think it is the owner that does not want to bye butter, not the supplier.
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Wimpy's replyOfficial
11 Aug 2015, 09:03Hello intmachinemovers,
Thank you very much for taking the time to report your experience with our Komatipoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Komatipoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply11 Aug 2015, 09:03
Official
Hello intmachinemovers,
Thank you very much for taking the time to report your experience with our Komatipoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Komatipoort branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care