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Ayanda D
1 reviews | Active since Apr 2014
02 Jul 2015, 09:33
Don't keep their word
You sent me this \Wimpy Customer Care Case 155224 has been Resolved. We thank you for your interaction."Which part of it was resolved? Management called me and promised to send breakfast to my friend the next morning. I insisted that I didn't want any free breakfast but he insisted to send it. Next morning told my friend her breakfast was coming nothing no call no follow up. You shouldn't have bothered calling really if you were going to feed me lies. No need for feedback just don't bother nxn shows how you take your customers shame on you."""
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Wimpy's replyOfficial
02 Jul 2015, 11:39Hello AyaDladla,
Thank you very much for taking the time to report your experience with our Sandton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Sandton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply02 Jul 2015, 11:39
Official
Hello AyaDladla,
Thank you very much for taking the time to report your experience with our Sandton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Sandton City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care