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Nicola A
1 reviews | Active since Jun 2013
02 Sept 2016, 10:11
Does wimpy coffee still exist???
<p>My mom and I went for a 'Wimpy coffee' it is one of our favourites - the normal wimpy coffee... </p> <p>We went to the Woodmead Wimpy ordered 2 x cups of coffee. It arrived and tasted like dish water. No taste and bleak. We then called the manager who offered to replace the coffee - again... was terrible. We both had a sip, paid for the coffee as I didnt want the waiter to have to cover our bill and we left.</p> <p>Please can someone look into this as the manager wasnt too concered,</p>
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Wimpy's replyOfficial
06 Sept 2016, 13:48Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply06 Sept 2016, 13:48
Official
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,