AE
Adel E

1 reviews | Active since Jun 2015

28 Jun 2015, 10:26

Do not eat at Wimpy!!!

My husband and I were on our way to PE and we decided to have breakfast at the Wimpy in the domestic departures in OR Tambo airport. Besides the fact that my husband had to get up after waiting a while to get our menus, when my omelet arrived it was drenched in oil and my plate was dirty. It looked like they just wiped my plate with a cloth and reused it for my meal. I wont be surprised if they do it with all the plates and probably the mugs too. Im not someone who complains easily but this was just shocking!! Sad to see South Africa going down the drain!! So disgusted and I was sick after eating as I couldnt even taste what I was eating, like I drank oil! I used the saucer that came with my coffee to eat my oily disgusting food! Unacceptable!!

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Replies (1)
Wimpy
Wimpy's reply29 Jun 2015, 11:45
Official
Hello Adelerasmus,

Thank you very much for taking the time to report your experience with our OR Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Head Office

Best regards,