1 reviews | Active since Apr 2017
Do not deliver what they promise !!
I phoned the Wimpy East Rand Mall this morning to place an order for delivery. Our company is situated in Bardene Boksburg. I was told in a fairly abrupt manner that they do not deliver in our area which is a approximately 1.5 km's away, and this despite the fact that my colleagues have ordered from the same outlet without problems. I did explain to the operator that we are in close proximity but to no avail. My family and I are frequent visitors to the Wimpy but we will without a doubt take our business elsewhere ..........
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***