1 reviews | Active since Apr 2018
We friend and i were craving wimpy, we finally got there and there was no one to show us to a table , we waited for 5 mins and still nothing so we looked for an empty table and just sat down, we waited for 10 mins before anyone gave us menus .We waited for a while so that a waiter could take our order and they took long so we proceeded to call someone to take our order. 10 minutes later another waiter cam to ask us if she can take our order. We waited extremely long for our food only to get the wrong order, and the food was terrible, the bun of the burger was crumbling and was not fresh! Highly disappointed
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.