1 reviews | Active since Oct 2015
Dissapointing Service
<p>On 30 May 2016, I called wimpy to verify how long they orders take. I was told 30minutes. so on the 31st of May, at 8:15, i ordered 10 streaky breafasts with hot drinks for 9 o clock for a meeting. The food came at 9:15, the bread was put together with the eggs making a mess on the slices. The driver went back to get the drinks which i think took almost another 30- 40minutes. and when i call wimpy for assistance, i was assisted by Ntombi who was very un helpful and not friendly at all. Neither the driver nor Ntombi were apologetic.</p> <p> </p> <p>I must say Wimpy needs to improve they service,we ate, had our meeting and the drinks came as we were almost done, just before 10am. I wouldnt recommend wimpy for important events.</p>
Thank you very much for taking the time to report your experience with our Three rivers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Three rivers branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
