GJ
George J
1 reviews | Active since Aug 2015
30 Aug 2015, 12:48
Disgustingly dirty.
We waited to be seated , but nobody helped us. We started walking to seat ourselves but the Restaurant and tables were so dirty we walked straight out again. As we were still waiting for one of the five waiters who stared at us but did not bother to help us - there was nobody to complain to. If the restaurant was crowded and no staff available I could perhaps justify a place looking so filthy. I have never seen a Wimpy in such a bad state , never mind the bad service or no service!!!
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Wimpy's replyOfficial
01 Sept 2015, 10:45Hello G 123,
Thank you very much for taking the time to report your experience with our Kollonade Retail Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kollonade Retail Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply01 Sept 2015, 10:45
Official
Hello G 123,
Thank you very much for taking the time to report your experience with our Kollonade Retail Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Kollonade Retail Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,