TS
Tammi S
1 reviews | Active since Jan 2019
13 Jan 2019, 15:19
DISGUSTING SERVICE AT WIMPY MEADOWDALE MALL
On Sunday 13th Jan 2019 the manager/owner refused to serve me as he was adament he will close his store early despite the closing time being 4pm as per sign at the wimpy. He then proceeded to swear at me and push the table i was sitting at. As per customer service this type of aggressive behavior is unacceptable
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
23 Jan 2019, 15:48 We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. Kind Regards, The Wimpy Team Customer Care Line: ***
Wimpy's reply23 Jan 2019, 15:48
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly. Kind Regards, The Wimpy Team Customer Care Line: ***