1 reviews | Active since Sept 2016

01 Sept 2016, 15:16

Disgusting Service.

<p>Sitting at Wimpy in OR Thambo. It took 40 minutes before I had to get up and ask management for service. This branch of Wimpy has gone down the drain over the past few months. Then management think they can buy me over offering me freebies. I told them i can afford my own food and will not be bought by bad service.</p>

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Replies (1)
Wimpy
Wimpy's reply06 Sept 2016, 13:15
Official

Thank you very much for taking the time to report your experience with our O R Tambo branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Wimpy Customer Care

Best regards,