1 reviews | Active since Feb 2013
disgusting service
i have never received such bad service in my life. i used to love wimpy but now things changed after the staff gave me attitude. when i walked into wimpy there were 3 waitresses at the door and did not even hear me greet as they were busy chatting. i looked for a seat and was hoping one of them will come take my order. but to my surprise i was seated for more than 20 Min without any service. the waitresses were still at the door and just ignored me. they only came to attend only after when my friend complained that we haven't been attended to. I'm not only disappointed but utterly disgusted as the waitress that brought the order menu gave us attitude as she handed the menu and left. what nonsense is this? is your staff now too tired or annoyed to serve customers? am i suppose to beg for someone to take my order? there are lots of people out there looking for jobs and willing to put in hard work and good customer experience unlike your staff. i was going to have lunch for my birthday with my friends but i left before time as i already wasted 30min of my time waiting to be serviced. i will make that i spread the word how Wimpy in middelburg offers ridiculous and disgusting service
Thank you very much for taking the time to report your experience with our WonderPark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Best regards,
Thank you very much for taking the time to report your experience with our WonderPark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Head Office
Best regards,
