JM
James M
1 reviews | Active since Mar 2009
10 Apr 2016, 12:25
Disgusting Service
Orders take hours to be filled Aircon not working and a general bad attitude not the foggiest idea of customer service
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Replies (2)
Wimpy's replyOfficial
11 Apr 2016, 10:30Hello jamesmo,
Thank you very much for taking the time to report your experience with our Langebaan branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Langebaan branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply11 Apr 2016, 10:30
Official
Hello jamesmo,
Thank you very much for taking the time to report your experience with our Langebaan branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Langebaan branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
JM
James M's updateReviewer Update
14 Nov 2016, 09:43Nothing has changed it would seem an overhaul of the management and possibly the franchisee might be in order
JM
James M's update14 Nov 2016, 09:43
Reviewer Update
Nothing has changed it would seem an overhaul of the management and possibly the franchisee might be in order