Disgusting food, service and worst manager!

<p>Went to Wimy Grand West on Saturday, 29/4 at 11:25. It was a very busy day but we went while it was quiet. We sat down and ordered a bit coffee. Received coffee and it tasted burnt - struggled to get waitress, Hilda's attention and eventually told her we want to change to cuppachino - she said she will call the manager. We sat there and no one came, eventually the manager, Thabi, came with a coffee and not cuppachino! We told him we wanted it changed and then sat waiting forever for the replacement. We ordered two breakfasts and sat waiting forever. The order arrived, even though I ordered soft scrambled - it came looking like rubber! The manager took it back to kitchen and I sat without food forever. The other meal arrived with rubber tasteless mushrooms and burnt tomatoes and burnt sausage. Eventually sitting without something to drink and eat - we decided to leave. I waited at kitchen and informed manager that we dont want anything and we are leaving. He acknowledged and then had the cheek to run after me and ask me 'Whos going to pay for that?'. There was another manager that came to ask what happened and as I tried to explain - Thabi interrupted me the entire time and shouted at me! HE SHOULD NOT BE A MANAGER! Worst way a 'manager' could handle and speak to a customer! The other manager took my details and promised to contact me on Monday and he did not!!! I know it was busy with the conference happening but I was involved with conference and went during their break and it was quiet so there is absolutely NO excuse as well as Thabi's mannerism! Frankly I think his attitude stinks and the food was absolutely disgusting.</p>