KM
Kavishkar M

1 reviews | Active since Dec 2014

20 Apr 2015, 16:20

Disgusting Food at Wimpy, Totally disappointed

I had taken my wife to Wimpy on Sunday (19 April 2015) , it was probably one of the biggest mistakes I ever made, the food was totally disgusting, the service was pathetic and the all round feel was a real disappointment, Firstly I ordered a cup of filter coffee which was served to me and tasted like coffee flavoured water, it was so weak even the waiter thought he had brought me tea by mistake. Over and above that there was hair in the cup, the food I ordered was one of the big breakfasts, firstly it was small, secondly the eggs were raw and had a sheet of oil which I showed to the waiter. not raw like slightly undercooked, im talking raw as it still sticky and cold. Now I am not sure if the grilled tomato was rotten or just sour but I nearly puked. My wife had ordered her favourite chicken and may toasted as she always does being a ***** of wimpy, she had taken one bite and could not stand to finish the rest. I had stomach pain since sunday morning after that terrible breakfast regardless of whether It was the food that made me sick or not, the very thought of that experience makes me feel sick again. I hope something can be done about this.

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Replies (1)
Wimpy
Wimpy's reply21 Apr 2015, 08:22
Official
Hello Kavishkar,

Thank you very much for taking the time to report your experience with our Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care