1 reviews | Active since Mar 2017

08 Mar 2017, 13:22

Disgusting food and service

<p>My partner and I went to wimpy at the avenues in springs for a breakfast, we love wimpy, firstly our order took 1.5 hours, then the order was wrong, and then the toast was soggy and not even toasted, the hot chocolate cream was off. I called the manager and all she could say was what is the problem... I am so disappointed we will never go back to wimpy again!! </p>

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Replies (1)
Wimpy
Wimpy's reply09 Mar 2017, 12:46
Official

Thank you very much for taking the time to report your experience with our Avenues Shopping Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team.