1 reviews | Active since Jul 2017
Went to Stoneridge Wimpy for breakfast. Firstly I asked for orange juice- we don’t have juices. Okay thanks, I will have a cream soda- no cream soda. The wiatress returns with a coke or a sprite, saying that’s all they have left. Okay cool. Order a farm house breakfast- raw chips and bread were served. Sent it back. She only took the chips and bread. Bg the time she came back with the bread and toast, my eggs (which were floating in oil) and fatty bacon were ice cold. By this time I was over it and just asked the manager to remove the meal from the bill, which she did but with no grace or apology. Won’t be rushing back there anytime soon.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
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