<p>Morning</p> <p>I hope this email gets answered as i am a loyal client of wimpy trough out the entire contry. Because we travel so much up and down to capetown we spend most of our meal times in a wimpy.</p> <p>At your newly re openend wimpy in colesburg it has been the worst food we have ever received and they seemed not to care about clients.</p> <p>So after traveling 12 hours on the 3 october 2016 we decided we wil have something to eat at the "New" wimpy. We order a double cheese burger and chip and a double champoin burger with chips. So we receive our food and to our worst expectations we find the following.</p> <p>The double cheese burgers patties were dried out and burnt. When i cut open the double champoin burger there was a smell that hit that was scary. A smell never to reach a customer in any establishment. It was off and was going to make one of us sick.</p> <p>When got up and returened it to the counter. The joker of the manager would then inform us that they do not have any stock and they whet over to steers in the town. That i am not sure there is and borrowed some patties from them.</p> <p>If you dont have the center of any good burger rather inform your clients instead of serving them food that will put you in a hospital.</p> <p>I hope this matter is taken up seriously as it has by far been the worst experience ever at any wimpy.</p> <p>Jenny Koneczny<br /> ********** 292</p> <p> </p>
Thank you very much for taking the time to report your experience with our Colesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Colesburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy
Customer Care
Best regards,
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