Disgusted customer

I am very disappointed and deeply hurt by the treatment I received from one of your staff members at wimpy Nina park. I really don't care about not receiving a goody bag as promised but being called greedy when I asked was really uncalled for. How am I being greedy when I ask for something that was advertised? I paid money and traveled to be here so that I could be called greedy? I really need to know why this guy thought I deserved this treatment