1 reviews | Active since Jul 2018
Disgusted beyond Disgusted!!!
I ordered a Wimpy Meaty Feast, kiddies Chicken burger and Flipping flapjacks. The lamb chop as well as chicken quarter were completely off, the smell alone made me stop eating my entire meal. so i turned to the flapjacks which had sour cream... the kids chicken burger is a dry roll with a overcooked chicken breast, not a drop of sauce, basting or anything other than dry bread and dry chicken... lets now not forget the raw chips. i am disgusted beyond measure that i payed R250+ to eat a piece of boerewords, a minute steak and a piece of toast!!
Hi Charde
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Hi Charde
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***