Disgusted.
So we drive 12 hours from Port Elizabeth to Johannesburg.. we only make 1 stop and that stop is in Bloemfontein at the Engen Wimpy.
You walk in and get treated like absolute dirt.... Can't even order something to drink until everyone is at your table and can order everything together .. I mean , how ridiculous , the tables are dirty there is **** on the floor and the waiters speak to you like dirt ! Bare in mind it wasn't even as busy as it normally would be ...
Honestly I'm so disgusted I would rather drive the straight 12 hours and starve ... My experience here honestly ruined the last 5 hours of my trip home.
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Wimpy's replyOfficial
30 Jan 2018, 11:10We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply30 Jan 2018, 11:10
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,