LM
Lloyd M
1 reviews | Active since Dec 2018
16 Dec 2018, 09:09
Disgraced!!!
I got to Wimpy Safarituin Rustenburg, and when our drinks came they came with straws made of plastic cardbox, which breaks up after a while inside your drink. I'm not sure why they removed the ordinary plastic straws, but this idea is really ridiculous
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Replies (2)0
Replies (2)
Wimpy's replyOfficial
19 Dec 2018, 12:39Hi Lloyd
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply19 Dec 2018, 12:39
Official
Hi Lloyd
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's replyOfficial
19 Dec 2018, 12:41Hi Lloyd
We recently launched the paper straws as we understood the negative impact the plastic straws were having on our environment. As a brand we decided to be environmentally friendly and promote eco-friendly products. We sincerely apologise for your unpleasant experience, it is definitely not the results we were hoping for. We have passed on your complaint to our product team to investigate.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We recently launched the paper straws as we understood the negative impact the plastic straws were having on our environment. As a brand we decided to be environmentally friendly and promote eco-friendly products. We sincerely apologise for your unpleasant experience, it is definitely not the results we were hoping for. We have passed on your complaint to our product team to investigate.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply19 Dec 2018, 12:41
Official
Hi Lloyd
We recently launched the paper straws as we understood the negative impact the plastic straws were having on our environment. As a brand we decided to be environmentally friendly and promote eco-friendly products. We sincerely apologise for your unpleasant experience, it is definitely not the results we were hoping for. We have passed on your complaint to our product team to investigate.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We recently launched the paper straws as we understood the negative impact the plastic straws were having on our environment. As a brand we decided to be environmentally friendly and promote eco-friendly products. We sincerely apologise for your unpleasant experience, it is definitely not the results we were hoping for. We have passed on your complaint to our product team to investigate.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,