mS
mandy S
1 reviews | Active since May 2015
12 May 2015, 15:53
Disaster thrill of the grill
ordered thrill of the grill to be delivered to our officepark, as usual the waiter waiter came at a reasonable time as expected always but the food was disaster.i was dissapointed with the level of service carried out.<br> The chicken was burned, the bread was supposed to be white toasted BUt it looked black and the chicken had a blackish brown sauce on it which they said was bbq BUT i ordered peri peri. i returned the meal and the 2nd one which ws then delivered was worse....the chicken was plain....no sauce on it at all.<br> i then had to be wimpy kitchen staff and continue basting the chicken myself
Helpful (0)
Replies (1)0
Replies (1)
Wimpy's replyOfficial
15 May 2015, 11:27Hello letabahouse,
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply15 May 2015, 11:27
Official
Hello letabahouse,
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Centurion Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care