Disappointed
<p>Well i placed a order for delivery at 09:28, 23/12/2016. Called a few times wanting to know when i will receive my order its now 11:20 i mean does it really take 2 hours for a delivery to be recieved then i have to say the service is extremely bad and i will never order from you guys again.</p> <p> </p> <p>All staff should be trained - TIME MANAGEMENT............</p>
Helpful (0)
Replies (2)0
Replies (2)
Wimpy's replyOfficial
23 Dec 2016, 14:24Thank you very much for taking the time to report your experience with our (Store name) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
The Wimpy Team
Best regards,
Wimpy's reply23 Dec 2016, 14:24
Official
Thank you very much for taking the time to report your experience with our (Store name) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
The Wimpy Team
Best regards,
Wimpy's replyOfficial
23 Dec 2016, 14:25Thank you very much for taking the time to report your experience with our Morning Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,
Wimpy's reply23 Dec 2016, 14:25
Official
Thank you very much for taking the time to report your experience with our Morning Glen branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Best regards,