tM
tshegofatso M
1 reviews | Active since Nov 2015
14 Nov 2015, 16:09
disappointed
We ordered 1 mixed grill and a prego and cheese burger, we were served by a waitress called Lucia. 1. She took long to bring our food when it eventually came we asked to tabac sauce which also took forever to come we had to remind her that we had asked for it. 2. She never came to check if we were still okay and if we needed anything we finish our food and still sat with dirty plates for atleast 10 min. 3. We asked for A medium done steak but it came back WELL done, the worse burnt. Half of the time we don't know where she is we have to look for her. There was no manger on site to complain to... <br> <br> I am very disappointed in Wimpy and will not recommended it nor go back for a meal there again.<br> <br> A highly irritated, pregnant customer.
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Wimpy's replyOfficial
16 Nov 2015, 10:58Hello mama ganya,
Thank you very much for taking the time to report your experience with our Jabulani branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Jabulani branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Wimpy's reply16 Nov 2015, 10:58
Official
Hello mama ganya,
Thank you very much for taking the time to report your experience with our Jabulani branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Jabulani branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,