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catpora C

1 reviews | Active since Feb 2017

03 Feb 2017, 12:00

Dirty Hair and GREASE ball in my food

<p>As a regurlar loyal customer of Wimpy Lifestyle Centurion Centre who eats her breakfast coutless times. I am not happy with the service that I received in my oreders for today. I called in on arrival in my office and have placed my orders with Thandeka as I always do that for 2 Streaky Breakfast with Msuhrooms. Food where delivered to our office and as we were eating with my colleague it happened that I had food in my mouth chewing I then experienced a weird hard thing on my teeth, the next thing when I take it out of my mouth I have releazed that I am eating dirty greased hair/wires in my food, (see image attached). I phoned the shop immediately notifying them what I have experienced then I spoke to Bryton and he said he is going to investigate. Portia from the shop called to tell me she had about the bad horrible service that I have experienced and they will involve the owner regards to my complain. ...This is uncall for for the business that serves food. Now I am so damn worried with what I ate for my health. I want this to be investigated thouroughly and get feedback as soon as possible.... </p>

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Replies (1)
Wimpy
Wimpy's reply06 Feb 2017, 13:32
Official

Thank you very much for taking the time to report your experience with our Centurion Lifestyle Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Wimpy Team