KS
Kamil S
1 reviews | Active since Mar 2013
23 Oct 2015, 12:57
Dirty food supp**** by Wimpy- sand and insects
A meal has just been purchased by my sister, Mrs Sunderlall, who is currently on her way to the Drakensburg. She has contacted me and requested that I immediately address her appalling experience at midday today (23/10). She purchased a meal, namely, ''Honey Mustard'' from Wimpy at the Villiers Vaal one stop and I am surprised with the pictures which she has sent to me. The meal is contaminated with sand and insects. please take note, I can have the pictures sent to the relevant people (if necessary). I am not sure how this is going to be addressed however I can surely conclude that this will not be ignored if appropriate action is not taken.
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Wimpy's replyOfficial
27 Oct 2015, 08:57Hello KAMZ26,
Thank you very much for taking the time to report your experience with our Villiers Vaal one... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Villiers Vaal one... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Wimpy's reply27 Oct 2015, 08:57
Official
Hello KAMZ26,
Thank you very much for taking the time to report your experience with our Villiers Vaal one... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Villiers Vaal one... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care