fG
francina G

1 reviews | Active since Jan 2016

18 Jan 2016, 22:51

dirty cutlery, food not up to standard

Waiter brought a dirty s**** Seem like it was licked. We asked her about it and she just took it and brought another one without an excuse Also dirty dishes where stacked on table next to us and not taken to the kitchen. Food order was the chicken and calamarie The calamarie looked liked it was re-cooked (old) The experiance we had was really bad

0
Replies (1)
Wimpy
Wimpy's reply19 Jan 2016, 08:42
Official
Hello francinagouws,

Thank you very much for taking the time to report your experience with our Margate beach branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care