nL
nondumiso L

1 reviews | Active since Aug 2011

02 Dec 2015, 08:46

dirty cutlery

I ordered cappuccino and after stirring my coffee I realised that my teas**** has a dry avocado on it. I showed the waitor and she took it and said they will bring a new cup of cappuccino to my suprise they just warmed the old coffee. I could see that it's just been warmed because the foam has dried up on top of the cup. I'm never coming back to this wimpy their service sucks.

0
Replies (1)
Wimpy
Wimpy's reply02 Dec 2015, 12:25
Official
Hello caretech,

Thank you very much for taking the time to report your experience with our Midrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care