1 reviews | Active since Dec 2011
Despicable service delivery
<p>I visited one of the Wimpy Resturants on Monday @ the N1 Montana plaza morning around 2;30 i was greeted by a friendly cashier. However when placing an order for food the griller at the kitchen together with the waitress on duty were very rude. Told me and friends how we will be waiting for our order for an hour because they dont have chips. She further more said that she had switched off the machine with hope that we would cancell the order. If they operate 24 hours what are they doing switching off machines? Staff members there were rude and very arrogant . This is totally unacceaptable as we are paying for a service .</p>
Thank you very much for taking the time to report your experience with our N1 Bakwena Toll plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team
Thank you very much for taking the time to report your experience with our N1 Bakwena Toll plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Wimpy Team