Demand response before adding to name and shame

Good day<br> last week i wrote a report on the wimpy webpage with the hope someone will come back to me but as yet no one has gotten back to me. I took my partner to the wimpy last week as it was our anniversary and wanted to celebrate it with wimpy as wimpy has a big name. as we decided to go sit outside because of the heat we where not served in the proper way it should be. we only saw our waiter two times to take drinks and bring food and after with our problems it cost us to call someone.We ordered calamari rings with chicken and the other one was a chicken with mushroom sous first it took our food longer the 35 min to get to us and clients that walked way long after us received their food before we did.<br> as my partner started to eat his chicken it was so dry that he had to cover it with the mustered souse just to get it down. my calamari was so over cooked i could not even get it cut with a knife but tho they expected me to chew it. after calling the waiter they took the plate in the kitchen and open where everyone sees every one tasting it in the kitchen the gave me a new plate not only over coocked but raw as well. as we left the owner standing there and just did nothing about it